Privacy Policy

1. Introduction

Shuhnati respects the privacy of the platform's users. This policy explains what data we collect, how we use it, and how we protect it.

2. Data We Collect

When you contact us or fill in a transport request form, we may collect: your name, phone number, email address, and transport request details (cargo type, route, date). Once the app launches, additional data linked to your account and to shipment location during transit only may be collected.

3. How We Use Your Data

Data is used to respond to your inquiries, connect transport requests with suitable service providers, and improve the platform's services. Your data is never used for external marketing purposes without your consent.

4. Sharing Data with Third Parties

Shuhnati does not sell your data to any external party. Shipment data is shared only with parties directly relevant to the transport request (such as the transport service provider or customs broker), to the extent necessary to complete the service.

5. Data Protection

We take reasonable technical and organizational measures to protect your data from unauthorized access, loss, or misuse, while noting that no data transmission over the internet can be guaranteed to be completely secure.

6. Cookies

The website may use essential cookies required for it to function correctly. This section will be updated if analytics tools are added in the future.

7. Your Rights

You have the right to request access to the data we hold about you, request corrections, or request deletion, by contacting us at the email below.

8. Contact

For any privacy-related question, contact us at [email protected].